Saturday, February 7, 2015

WOMAN SPECIAL ....Every woman can live the life she chooses

Every woman can live the life she chooses



As he wrapped up a successful visit to India on Tuesday, 
US president Barack Obama said if countries wanted to develop 
effectively, they must educate and empower their daughters as 
much as their sons. Obama's visit coincided with the international 
board meet in New Delhi of Opportunity International, the 
premier global financial services organisation for the poor, which
 primarily works with women. It provides small business loans, 
savings, insurance and training to more than 6 million people in 
more than 20 countries. It was one of the first nonprofit 
organisations to recognise the potential of providing small loans 
as capital to people working to emerge out of poverty. 
Opportunity, which does significant work in India thanks to its 
association with microfinance support company Dia Vikas,
 is driven by Vicki Escarra, who is group CEO, and Carly Fiorina, 
who is chair of its global board. Fiorina is a former CEO of HP 
-the first fe male head of a Fortune 20 company -who is "seriously 
 considering" fighting the US presidential elections.
Escarra was chief marketing officer of Delta Airlines. In their 
capacity as philanthropic workers and women business leaders, 
the two women spoke to Prerna Katiyar and Binoy Prabhakar 
about a host of topics, including their work in India and the 
challenges for women in the corporate world.

 Edited excerpts:

What exactly do you do in India?
VICKI ESCARRA: We are an organisation that serves close to 6 million, 
primarily women around the world.We provide financial services to 
support them -loans, savings, insurance and finally, training. We focus 
on three things: providing empowerment to women, creating economic 
independence and converting people into entrepreneurs. In India, we 
serve close to 2 million women. We have seen a tremendous 20% 
growth in India. We are an interesting financial institution. We are a 
private sector company underneath the nonprofit umbrella. We own 
12 banks in the developing countries. We are also a minority investor 
in Dia Vikas.

How much do you lend in a year?
VE: Last year, we distributed around $1.3 billion as microfinance loans
 around the globe. We manage assets worth $900 million.
Why is it that you primarily target woman?
There are poor men too, right?
     VE:We help women because they are better investments.
CARLY FIORINA: In India, 97% of our clients are women. 
Women tend to invest in those around them.A woman builds a better 
life for her family, her children. Women that we help generally send 
their children to school. There are many positive ripple effects that impacts not just the women, but also those around them.
What is the experience you have had here, regarding the repayment side?
VE: It is phenomenal at 98%. We would like to see that in the US.
CF: Just this morning, we met two Trust Circles (a group of clients). 
Each trust circle has a leader. They help each other. The leader of one 
Trust Circle said how she wanted to start a business but her husband 
and in-laws were not supportive. But somehow she had the courage to 
push this idea .... She has been a client for about seven years. And her 
husband and inlaws are very supportive now (laughs).

What was the thinking behind supporting women not just with loans 
but also training?
VE: It wasn't just a thinking but a strong belief that clients that we 
work are also our partners. We go into countries not assuming that 
we are going to tell people of what to do with the capital. We offer 
 loans that are paid back (which is reinvested). It is like giving a gift.
CF: Microfinance is a tool we use to invest in someone, a client, 
to give them the opportunity to lead better lives. The people we met
today talked about the transformations they have seen in their lives.
People use loans to turn entrepreneurs? Is it as easy as it sounds?
VE: It is not just the loans. It is easy to just give someone money. 
But you have to partner the loan with a suite of programmes that 
includes savings accounts, insurance and so on for results. 
We have a very robust programme around insurance that is growing
 with around a million clients a month. Then we wrap it up with training.


What kind of businesses do your clients launch?
VE: Some are large and focused on farming, especially in Africa 
and the Philippines. So it is a mix of farming, education and business 
 development.
CF: One of the women we met today bought a used sewing machine 
 with her first loan. Now she has four.She has people working for her. 
What is heartening to see is that she says she now very much wants 
to take a loan to move her business to a market place to show her 
product and samples. She wants to expand.


Running a business is not easy. Have you seen businesses of your 
clients faltering?
VE: What we try to do is we involve a community where men and 
women know the other. Both here in India and outside. 
Of course, there are situations where it doesn't work. 
But the defaults are few and far between because a community steps 
in to support an individual.
CF: The circles we met today have been together for nearly seven 
years and they all spoke about how if one person is in difficulty, 
the other pitches in to help. These are the partners, people we have 
invested in. We have many clients in India whose businesses were 
destroyed because of riots. So they were unable to repay loans not 
because they did not have the capacity or the desire but due to 
circumstances beyond their control. Which is why it is important to 
have savings and insurance products in addition to loans.

As funds are critical in your line of work, how do you raise money?
VE: Money comes in from private investors, corporates and agencies 
like USAID. 
Getting a philanthropic body like the Gates Foundation may 
 not be difficult, but what about the big businesses? 
How do you get them to part with money?
VE: It is easier with Opportunity because we are dealing with America. 
The reason why our model is so attractive is because people investing 
with us really like the idea that the money is reinvested, reinvested and 
reinvested. So the notion that $1 over five years ends up being $6 is 
very attractive to those who are financially focused. That's how it 
works.CF: The work we do is very core to the mission of some 
corporates. Vicki was talking about our programme focused on 
farming. We have some partners who are very interested in
 increasing food production in places like Africa.So Caterpillar 
would be an example of a corporate partner. MasterCard would 
be another example where obviously they are associated with 
financial product central to their mission. They would like to invest 
in the foundation with a product relevant to their strategy.

Ms Escarra, you hired Boston Consulting Group to help with strategy 
at Opportunity despite your corporate background. Why?
VE: My belief is that especially if you work for a large organisation, 
you tend to be more focussed on the inside rather than external world.
The view of a consultant is a very healthy thing. That ended up with
 having a global chair. 
That allows economies of scale and all the right kind of things.

Does that mean an organisation like yours must be run like a corporate?
CF: The ways businesses are run are extremely important in social 
investing because of the discipline of understanding that every dollar, 
every action should have an impact.We have to be wise towards our 
donors' generosity and also wise towards our clients and assets, 
and those assets might be their hard work or the money we lend.

What drove you to this field after aviation?
VE: It wasn't an automatic switch. I was promoted to the role of 
CMO of Delta Airlines a week before 911. It was a pretty traumatic time
not only for the aviation industry, but for the whole country as well as 
for the world.So, I spent a better part of a year after that promotion 
 rebuilding schedule and security for Delta. That got me rethinking 
how to spend the rest of my life. I had the good fortune to be introduced
to Feeding America and then to Opportunity.

Do you see your work with Opportunity as an extension of your political 
career?
CF: My particular path at Opportunity came from an organisation 
I founded in 2007-08 called `One Woman' initiative in conjunction with 
help from the State Department.Women are the most underutilised 
resources in the world; they are also the most subjugated people in the 
world. Too many women lack the access to not just opportunity, but 
also justice and dignity. So we raised money and funded a number of 
worthwhile organisations but in the course of doing that I also 
realised that to have an impact you have to have a model that is 
sustainable. So I heard about Opportunity International. 
It became obvious it was the right fit because our focus was the same.

How has a high-profile business leader like Ms Fiorina helped 
Opportunity?
VE: I actually went to her to ask if she would be interested to 
join the board as chair because she was uniquely qualified, having been 
the first woman to lead a Fortune 20 company.
If she has opened doors for you, maybe there is a lesson for other 
organisations like yours...
VE: She has certainly opened a number of doors for us. We have been 
together for six months. We have got a lot ahead of us. There's a lot in 
our agenda.

What is holding back women in US to reach their full potential?
CF: We need to acknowledge that a lot of progress has happened. 
When I became HP CEO, there wasn't another woman in the top 
50 companies. Now, companies such as IBM, Yahoo!, Xerox and 
PepsiCo and aerospace companies have women heads. My view is this: 
because women are half the nation, and talent is evenly distributed, 
ultimately women should hold half the position. So we are not there 
yet. In the US, it's about the mindset.There was a time when we talked 
about diversity and that was an important value. But we should be 
talking about meritocracy -it's about who does the best job. That's the 
right model for India and the 
US or anywhere else.The world has many problems. You don't solve 
those without tapping the potential of people and women are half of it. 
Everybody's lives get better if women get a chance.

Are you subscribers of Sheryl Sandberg's theory that `women can have 
it all' or of Indra Nooyi of PepsiCo who said women can't have it all?
CF: Here's my definition of feminism -every woman can live the life 
she chooses. Some woman may choose to homeschool her kid, some 
to run a company. A woman has the choice.
You've said women are victimised by gender...
CF: Real change, lasting change comes through a combination of a 
bottom-up approach and some messages about tolerance or potential 
from the leadership. Let's think about those women we met today 
-one had the courage to launch a business despite resistance from 
her family. Now families see the benefit. That's the key. 
So it is a selfish thing. That's the breakthrough we need.

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